About

You need to regain control on your processes and to document them.

You have the feeling that your processes can be improved.

For some good reasons, like cost or flexibility, you prefer to rely on the services of an external person who will bring a fresh look with a global vision.

With an experience of 10+ years in business support, I have gained solid experience in different areas, often in relation with an ERP.

Process audit with highlight of potential improvements and planning of tasks that are required to implement these improvements.
New process design like, for example, subcontracting process implementation.
Existing processes’ documentation and users’ training
Master data setting and implementation of monitoring tools
ERP customizing based on users’ requests
Database creation and maintenance for processes that could not be integrated in the ERP.

Following the relocation of the company in which I was employed for 15 years, I have decided to propose my services as a self-employed person.

An external and unbiased opinion is often very useful and helps being constructive.

A deep understanding of your concerns and needs is the key to achieve, together, your objectives.

Do not hesitate to contact me to know each other better and discuss the best approach for a future collaboration.

Married, 53 years, I’m leaving on the shores of the Neuchâtel lake, in Auvernier.

Beside my professional activities, I enjoy spending time outside in various activities like running, trail, mountain bike, snowshoes or hiking.

Michael Dill | Fontenettes 8 | 2012 Auvernier