mikadi

Over the years and the team’s changes, it can happen that the current processes’ documentation becomes insufficient or even totally missing.

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In order to control and improve these processes, they should, at first, be properly documented; this should be done through an audit of all processes’ steps.

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During the audit, you can document very precisely all processes’ steps and identify quickly any deviation thanks to the graphical design (flow chart).

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Suggestions and requests from audited people can be listed and must be considered as well.

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Standard tools are used (Microsoft Visio and Word); this allows you to remain the « owner » of your documents so you can maintain them if needed.