mikadi

When creating a new process, a detailed design and the most developed documentation are milestones for its successful system (ERP) implementation.

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A good design is often a combination of a graphical design (flow chart) and a text document.

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A flow chart provides easily a good process understanding and a global vision.

Microsoft Visio is the tool I’m using for this task.

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The text document must precisely describe all the steps contained in the flow chart. Here I’m using Microsoft Word.

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Since these tools are very standard, you will be able to maintain your documentation in the case you update your processes.

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For the system implementation, a clear definition of UAT (User Acceptance Testing) steps is key.