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Audit | Process | Documentation

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SAP | Master Data | Database

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In a continuously changing environment, it is today essential to have the full control on all processes, especially if they are linked with the ERP.

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Therefore, it is strongly recommended to create a graphical design (flow chart) of the process, to describe it very precisely in a narrative and to provide a consistent documentation to users, so they can successfully achieve their activities.

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On another side, it is extremely important to have the full control on master data.

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mikadi offers a range of services helping you to document, improve and secure your processes.

Our Services

Services

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Process Design

When creating a new process, a detailed design and the most developed documentation are milestones for its successful system (ERP) implementation.

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Process Audit

Over the years and the team’s changes, it can happen that the current processes’ documentation becomes insufficient or even totally missing.

In order to control and improve these processes, they should, at first, be properly documented; this should be done through an audit of all processes’ steps.

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Documentation

It is very important that the user can rely on a comprehensive documentation explaining what should be done from a system perspective and why.

Besides, it is useful to explain what kind of impact can happen in the case the rules are not applied.

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Master Data

Reliability and consistency of data are the key, if not the heart, of any ERP. An unprecise, inadequate or wrong data entry will generate issues, resulting in blocking and delays.

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SAP Customizing

During discussions with users, it frequently happens that some ERP parameters are not adequate and return bad results.

For any customizing request, it is mandatory to identify clearly the risks and to define all steps for the UAT (User Acceptance Testing).

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Database

It can happen that for some reasons like time, resource or cost, some requirements cannot be integrated in the ERP. In such a situation, after a pros and cons analysis, it can be interesting to create a database that will provide the appropriate tool to the requirements.

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Contact

Contact

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